Effective Date: 23/03/2025

This Privacy Policy outlines how Mobile Pathology (ABN 63 530 761 048) collects, uses, and stores your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect personal information including:

• Full name

• Date of birth

• Contact details (email, phone, address)

• Health-related information necessary for sample collection

• Booking and payment information

• Medicare or ID information (where applicable)

2. How We Use Your Information

Your information is used to:

• Schedule and manage appointments

• Confirm your identity at the time of collection

• Communicate with you regarding services

• Facilitate pathology testing through accredited laboratories

• Provide invoices or receipts

• Deliver results as agreed

3. Storage and Security

All information is securely stored through encrypted systems and protected from unauthorised access, misuse, or disclosure. We retain information only as long as required by law or for service-related purposes.

4. Disclosure of Personal Information

We may disclose your information to:

• Partner pathology laboratories for test processing

• Healthcare providers if required for continuity of care

• Government bodies if required by law

We will not sell or rent your personal information to any third party.

5. Access and Correction

You may request access to or correction of your personal information by contacting us. We will respond to all requests in accordance with privacy law.

6. Cookies and Website Data

Our website may use cookies or tracking tools to improve user experience. These do not identify you personally and can be disabled in your browser settings.

7. Third-Party Platforms

We use third-party booking and communication systems, which may have their own privacy policies. We take reasonable steps to ensure these services are compliant with Australian standards.

8. Updates to This Policy

This policy may be reviewed and updated from time to time. Any updates will be published on our website and take effect immediately upon posting.

9. Contact Us

If you have any concerns or questions about how your information is handled, please get in touch:
Email: hello@mobilepathology.com.au
Website: https://mobilepathology.com.au